FAQs

WHEN WILL I RECEIVE MY ORDER?

Processing your order, shipping and delivery (free of charge) usually takes our team 7 to 21 working days*.

Problems with the delivery service, especially during the Covid-19 period, may result in additional delays. This situation is very rare and unfortunately beyond our control. In this case, Watches for Children® and its team will do everything in their power to take responsibility and ensure that your order is delivered as quickly as possible, without compromising the quality of our goods.

*Average delivery time from the moment the package is handed over to the carrier (for working days only, i.e. excluding public holidays, Saturdays and Sundays).

Our average delivery times at the moment are 10 working days. Sometimes these times are shorter or a little longer.

 

HOW CAN I TRACK MY ORDER?

Our average delivery times are 10 working days. Sometimes these times are shorter or a little longer.

You can follow the progress of your order by clicking on the following link: Track order

For more details and to follow the last steps of delivery to your home, we invite you to use the tracking of USPS :

https://tools.usps.com/go/TrackConfirmAction_input

OR

https://parcelsapp.com/en

If tracking is not yet available, it is because the USPS local office has not yet taken charge of your package, please wait a few days.

 

MY ORDER IS NOT COMPLETE

If your order includes more than one item, they may be sent separately, depending on stock availability and shipping warehouses. Don't worry, your package will arrive shortly.

Our team will do its best to inform you about the delivery date of the remaining items. Feel free to contact us: